Grievance Redressal Cell

Introduction:

The Grievance Redressal Cell of Gobardanga Hindu College is a vital institutional body that plays a pivotal role in addressing and resolving grievances and concerns of students and faculty members within the college community. Established to ensure a conducive and harmonious learning and working environment, this cell is committed to upholding fairness and justice.

Aims and Objectives:

The primary aims and objectives of the Grievance Redressal Cell are as follows:

1. To provide an avenue for students and faculty to voice their grievances and concerns.
2. To ensure the timely and impartial resolution of grievances to maintain a healthy academic and work environment.
3. To promote transparency, accountability, and fairness in addressing grievances.
4. To prevent and resolve conflicts in a peaceful and constructive manner.

Mechanism

The Grievance Redressal Cell follows a structured mechanism to address grievances. When a grievance is reported, it undergoes the following process:

1. Submission of Grievance: Students and faculty can submit their grievances through an official channel, either in writing or electronically (through online grievance portal). Examination related grievances are considered with utmost diligence.
2. Preliminary Assessment: The cell assesses the nature and severity of the grievance to determine the appropriate course of action.
3. Investigation: In cases that require further investigation, the cell gathers evidence and interviews relevant parties.
4. Resolution: The cell works towards a resolution, which can involve mediation, recommendations, or necessary actions to address the issue.
5. Feedback and Follow-up: After the resolution, feedback is sought from the concerned party to ensure satisfaction and monitor the progress of the resolution.

Activities:

The Grievance Redressal Cell engages in various activities to fulfill its objectives:

1. Reviewing and addressing grievances related to academics, administration, discrimination, harassment, and any other relevant concerns.
2. Organizing workshops and awareness campaigns to educate the college community about grievance redressal procedures.
3. Maintaining records of grievances, actions taken, and resolutions to improve transparency and accountability.
4. Periodically evaluating and refining the grievance redressal process to enhance its effectiveness.

Members:

The cell is typically composed of members with diverse backgrounds to ensure a fair and unbiased approach to grievance resolution.

1. Prof.Sutapa Bhattacharya
2. Dr.Mousumi Sen
3. Dr.Saktipada Barik
4. Dr.Chinamy Paul
5. Dr. Madhumita Chattopadhyay[C]
6. Prof. Neloy Sarkar
7. Dr. Biswajit Gain
8. Prof. Sudeb Biswas
9. Dr. Tridib Mandal
10. Dr. Brajagopal Chand
11. Dr. Sibanwita Mukherjee
12. Prof. Arjit Rai
13. Sri Swapan kr. Karmakar[NTS]

The Grievance Redressal Cell of Gobardanga Hindu College is an essential entity that plays a vital role in maintaining a healthy and harmonious academic environment by addressing and resolving grievances promptly and impartially.

• Grievance Redressal Policy : Download
• Grievance Redressal Form for Students : Download
• Guidelines of UGC : Download
• College initiatives aim to raise awareness among students about ragging : Download